COVID-19 has significantly affected the way in which cities, states, and countries are conducting their businesses in other words has affected the global economy.

Big data can provide powerful insights into government operations and improve performance but getting it wrong can lead to unreliable conclusions.

The response to the pandemic has demonstrated that governments would definitely move faster to provide better solutions in the short term. Therefore, they would be looking for solutions to help them bring back the stability.

Many Big Data Companies have been working on intelligent data solutions to provide an enterprise-class platform for big data integration, storage, search, and analysis as well as AI. This platform would allow the enterprises to quickly process massive data. It would also help to capture opportunities and discover risks involved.

Legal acceptance of this digital transformation initiative will always be a major concern but a well-defined strategy would identify a clear way to move forward.

As society grows further government would continue to face new challenges. They should learn to cope up in order to deliver on their missions to provide, protect, and prosper in an ever-changing world.

Governments must consider efforts to: revive the economy, manage a pandemic response, keep their citizens safe from crime and terrorism, and develop a new approach to delivering public services. They have a unique opportunity to deliver new, improved, and highly effective services by developing and implementing real-time strategies.

To deliver improved services, governments at every level face similar set of challenges. They will also need to explore ways to adopt artificial intelligence and machine learning that are aligned with their strategy. Through a well-defined strategy, governments will be able to identify problems, develop solutions, and manage their responses effectively.

Post COVID-19, it will be necessary for leaders to operate more efficiently.

Society is growing more complex. Citizens also expect lot more from their governments. Digital transformation made it possible to receive new, improved, and seamless shopping experiences, order meals, or book holidays. But governments are still relying on old strategies. They have still not adopted modern techniques. Globally, government agencies are trying to revive their economy, improve healthcare and education, and deliver seamless social services offerings.

Techniques used in the past by governments to evaluate policies and outcomes may no longer be sufficient to move forward. As complexity rises problems surface from root causes and their effects can affect multiple stakeholders. The inability to assess root causes from different perspectives can restrict the ability of governments to take appropriate actions.

Governments are struggling to deliver citizen-centric services at the same level as that provided by private enterprises.

As such, governments must develop a long-term vision and explore new big data opportunities.

1. Using legacy data

Governments have access to large amount of data that has been collected and retained over time. They must establish if data can be used for other purposes. One core challenge is that data is normally housed in legacy systems that are not compatible with Todays digital systems. They need focus and develop ways that can seamlessly integrate both legacy data and new data.

2. Collaborative data-sharing amongst stakeholders

Government agencies are always hesitant in sharing data. Legislations and internal policies are majorly responsible for this, government agencies must go beyond these barriers by having a well-developed data-driven strategy if they are willing to move ahead at a faster pace. During and Post COVID-19, citizens will expect enhanced digital services from their governments. Failure to do so could result in a loss of confidence from their citizens.

Big data plays a key role in digital transformation for creating a wide scoped data driven environment.